Last Updated: 12 Jun 2026

At Artisan Hours, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the following conditions:

Return Eligibility

To qualify for a return:

• The product must be returned in its original, unused, and undamaged condition.
• The product must include all original packaging and accessories (if applicable).
• The return request must be made within 7 days of receiving the product.

Return Shipping Cost

Customers are responsible for all return shipping and courier charges. The product must be securely packaged and sent back to us through a reliable courier service.

Non-Returnable Items

We reserve the right to reject returns if:

• The product has been used, damaged, altered, or mishandled.
• The product is returned without its original condition or packaging.
• The return request falls outside the eligible return period.

Refund Process

Once the returned product is received and inspected, we will notify you regarding the approval of your refund.

If approved, the refund will be processed within a reasonable timeframe using the original payment method or another mutually agreed method.

Contact Us

For return requests or assistance, please contact us:

Artisan Hours
Email: contact@artisanhours.com
Website: www.artisanhours.com

By placing an order with Artisan Hours, you agree to the terms outlined in this Return & Refund Policy.